Choose the correct answer for each question.

1. Where do you go to order parts for a particular repair order?

   1. 
      Click on the Parts Status Button on the CompleteShop Main Screen, open your desired RO and click Parts button, click Order.
   2. 
      Go to the File menu on the CompleteShop Main Screen, click on Parts, click Order Parts, select desired RO, select vendor, order parts.
   3. 
      Open the RO, click the Parts Button, click Order button, select correct vendor, select and order parts from the Ordering screen.
   4. None of the above.
   Check

2. What is an easy way to display only the vehicles that need parts?

   1.   ?    
      Click on the Parts Status Button on the upper right of the CompleteShop Main Screen and check "No Parts Ordered" and "Some Parts Ordered" boxes at the top, all vehicles with at least some parts needed will be displayed.
   2.   ?    
      Go to the File Menu on the CompleteShop Main Screen and click "Parts Management", then enter desired RO and click "Parts Status".
   3.   ?    Both A and B are correct.
   4.   ?    Neither A nor B is correct.

3. 
   When setting up a vendor from which to order parts, what is the correct format to display a 25% discount in the discount window?

   1.   ?    25%
   2.   ?    25
   3.   ?    .25
   4.   ?    .025

4. Where do you go to receive parts in CompleteShop?

   1.   ?    Go to the Parts Status Screen, double-click the RO for these parts to be received, click on Parts button at lower left of RO screen, click on Receive, post the invoice.
   2.   ?    Select the proper RO from the Repair Order list, click on Parts button at lower left of RO screen, click on Receive, post the invoice
   3.   ?    Both A and B
   4.   ?    Neither A nor B

5. 
   When posting an invoice to an RO and it does not balance with the Purchase Order in the RO, what do you need to do to balance the RO so you can exit the PO?

   1.   ?    Look to see if the difference is that not all parts arrived, if so, double-click on the status of the line(s) of the parts that did not arrive, change status to back to ordered, hit TAB twice, click Yes to save changes. PO bar will change to green, and you can exit the PO.
   2.   ?    Look to see if the difference is in the cost of a part or parts, if so, change the appropriate area (vendor list, cost) to match the invoice, CompleteShop will ask if you'd like to create a supplement, click YES, click Select All, PO bar will change to green and you can exit the PO.
   3.   ?    Both A and B
   4.   ?    Neither A nor B.

6. When returning a part, what are my options regarding the originally estimated parts price?

   1.   ?    "Re-Order"
      Create a "Negative Supplement"
      "Exit Without Changing Total"
   2.   ?    "Re-Order" parts
      Create a "Negative Supplement"
      "Maintain Estimated List" price
   3.   ?    "Order From Another Vendor?"
      Create a "Supplement"
      "Maintain Estimated List" price
   4.   ?    None of the above

7. How do you Receive a Credit for a returned part?

   1.   ?    Click on the Parts Status Button on the upper right of the CompleteShop Main Screen, select desired RO, click Receive Credit, post Credit Memo Number, date and cost, click OK to close.
   2.   ?    Open the RO, click Parts button in RO, click the part you're receiving credit for, click Rcv. Credit button, enter Credit Memo Number, date and cost, click Change, click OK to close.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

8. What is the proper way for a Parts Specialist to add a part to an RO?

   1.   ?    
      Open the RO, click on Worksheet Tab, highlight desired line, click Insert, add appropriate part information, price and description.
   2.   ?    
      Open the RO, click on Parts, click Insert, enter: quantity, part number, description, account code, then mark cost type, mark a Tax Flag as needed, choose a Transaction Type: (revenue & Cost, Cost Only-Don't Print on Bill, Cost Only-Print on Bill, exclude Calculation). Click OK
   3.   ?    Both A and B
   4.   ?    Neither A nor B

9. 
   How is a part placed on the Backorder Report?

   1.   ?    Open the RO, click Parts Button, click "Back Order" on upper left of screen, select part to backorder, click Change, mark Print Circle in the Back Order Report-On Order box, make sure "Don't Print" circle is marked in the Back Order Report-Received box. Check the Print before dated out box, click OK.
   2.   ?    Click on the Parts Status Button on CompleteShop Main Screen, highlight the desired RO, click "Backordered Parts", select Part, check Print Circle on the Back Order Report - On Order box. Click OK.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

10. How is a Part Price Difference Supplement exported into Pathways?

    1.   ?    When ready to export the PPD (Parts Price Difference), open the RO, click Parts button, click Export PPD, select part to export, Click Export.
    2.   ?    Open RO, click Two-Way Estimating pull-down menu, click Pathways Part Price Change, click the line with the part price difference, click Select New, when status changes to Marked for Export, click Export, click OK.
    3.   ?    Both A and B
    4.   ?    Neither A nor B