Choose the correct answer for each question.

1. Where would you go in CompleteShop to view only those vehicles that have labor to be assigned?

   1.   ?    
      Go to File, Payroll, RO Dispatch Grid, then select desired RO with labor to be assigned.
   2.   ?    
      Click on the RO Dispatching button on the CompleteShop Main Screen, then select desired RO with labor to be assigned.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

2. 
   Under what conditions would you choose to Assign Labor in an RO by Account Code versus a Manual entry?

   1.   ?    When you have more than one technician assigned to each labor type.
   2.   ?    When you have only one technician assigned to most of each labor type.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

3. If Technician A was assigned to do all the body and frame work on a given RO, but Technician B was later given the job to complete because Technician A was out sick, how would you resolve the changes in labor assignment in the RO?

   1.   ?    Process payroll as it was originally intended and let Technician A pay Technician B for completing their job.
   2.   ?    Ask Technician B what he wanted to be paid to finish Technician A's work for him, back-flag Technician A for those hours.
   3.   ?    Open the RO in question, click on Labor button, highlight the unpaid labor line to be re-assigned to Technician B and click Un-Assign. Then click Assign, select Assign By Task, select the labor type for un-assigned work, select Technician B, click ok.
   4.   ?    None of the above.

4. How do you assure that technicians get Paid all their assigned hours on a job?

   1.   ?    Once a technician has been Assigned to a job, they will automatically get Paid on that job, no additional work is required.
   2.   ?    During the preparation of the final paperwork on the job, click the Labor button in the RO, verify that all labor has been assigned appropriately, then click Pay All.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

5. If a job is not completed at the end of a pay period, how is a technician able to Draw pay from work partially done on an RO.

   1.   ?    Open the RO, click Labor button, click Draw, select the desired Name, select the Labor Type, verify the name and labor type and date are correct, indicate draw amount in units, dollars or percent. Click OK.
   2.   ?    When processing payroll, give the technician a Draw against the RO when issuing the check, there is no need to go into the RO to complicate things. On the next payroll, deduct the Draw amount from total due to employee.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

6. How is payroll set up to automatically Pay technicians as they complete assigned work in CompleteShop?

   1.   ?    
      Click Schedule button on CompleteShop Main screen, click Tools tab, click Task Descriptions tab, check Task Auto Labor Draw box at lower left. As production status is updated, technicians are Paid on tasks.
   2.   ?    
      Click on the File pull-down menu on the CompleteShop Main screen, click Payroll, Commissions, Payroll Assigned - Set Tasks to Auto-Pay. Technicians will be Paid automatically on assigned labor as jobs progress through shop.
   3.   ?    Either A or B
   4.   ?    Neither A nor B

7. How do you print a Payroll Worksheet for technicians to reconcile with their records of assigned work at the end of a pay period?

   1.   ?    
      Open RO, click on Print pull-down menu at top of screen, click Labor Worksheet, select Technician Name, select All Assigned Labor, click Print. Click OK to print.
   2.   ?    
      Select File from CompleteShop Main screen, click Payroll, commissions, click on Worksheet; give the pay period date range, check "Include tasks without units drawn" box; select summary, select technician name, select All Jobs under RO status, and All Tasks under Task Status; Display "Show" Units to Pay and Cost to Pay; click OK and print report.
   3.   ?    Either A or B
   4.   ?    Neither A nor B

8. When processing payroll at the end of a pay period, how are labor unit differences between what the Payroll Worksheet says, and what the Technician says reconciled in CompleteShop?

   1.   ?    For any RO variances (differences), adjustments must be made within that RO. Go to Labor button in RO, highlight the line in question, make corrections to assignments of labor. If there is a difference, it is usually because someone did not record assignments properly in the RO.
   2.   ?    The technician has to concede with what is in the computer system, technicians cannot be paid more than the hours that are in the system for each specific task.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

9. Once reconciled with technicians, how is the Final Proof printed for the pay period?

   1.   ?    
      Select File from CompleteShop Main screen, click Payroll, commissions, click on Worksheet; give the pay period date range, check "Include tasks without units drawn" box; select Totals under Report Detail, select All Technicians, select All Jobs under RO status, and All Tasks under Task Status; Display "Show" Units to Pay and Cost to Pay; click OK and print report; turn it in for Payroll.
   2.   ?    
      When calculating Team Payroll, select Setup, Payroll, Teams under the CompleteShop Main screen; click on Worksheet; give the pay period date range, check "Include tasks without units drawn" box; select Totals under Report Detail, select All Technicians, select All Jobs under RO status, and All Tasks under Task Status; Display "Show" Units to Pay and Cost to Pay; click OK and print report; turn it in for Payroll.
   3.   ?    Both A and B
   4.   ?    Neither A nor B

10. What are the primary steps in Processing a Payroll in CompleteShop?

    1.   ?    1) Print Payroll Worksheet for Each Tech for the pay period
       2) Reconcile all jobs with techs and RO's in CompleteShop
       3) Print a Final Worksheet
       4) Commit Payroll to Lock Data
    2.   ?    1) Print a Payroll Worksheet for Each Technician for the pay period
       2) Commit Payroll to Lock Data
       3) Print Payroll Checks
       4) Send Check duplicates to Accounting
    3.   ?    Either A or B
    4.   ?    Neither A nor B