CompleteShop Quiz Module 4: Payroll

If technicians in Time Clock Shops are paid based on their actual hours worked each day instead of on the number of labor units are on each Repair Order (as in Flat-Rate shops), why is payroll necessary in CompleteShop?
1. Everyone needs to get paid, especially the technicians that do all the work, if payroll weren't performed each pay period, they would never get paid.
2. Payroll for technicians in Time Clock Shops performs similar functions as Commission/ Flat Rate Shop payrolls. The actual hours worked per man per job are costed directly to the RO from their time card entries, thus enabling a true Job Cost for labor on each job.
3. Both A and B
4. Neither A nor B
How do technicians perform Manual Time Entry on specific RO's?
1. Go to the File pull-down menu on the CompleteShop main screen; point to Payroll; point to Timecard; click on Manual Time Entry; click Insert; select desired RO you're working on; enter Tech's name, account code (labor type), start date & time, enter number of hours.
2. Open the desired RO; click on Labor button at lower left; click Timecard pull-down menu; enter Tech Name and account code (labor type); enter start date & time, enter number of hours.
3. Both A and B
4. Neither A nor B
Technician A says that to print a Job Performance on a specific RO you go to the File pull-down menu on the CompleteShop main screen; point to payroll, point to Timecard, click on Technician Job Performance then enter the job information. Technician B says that you can get Technician Job Performance directly from within each RO. Who is right?
1. Technician A only
2. Technician B only
3. Both A and B
4. Neither A nor B
Manager A says that Labor Efficiency report can be viewed only in Dollars. Manager B says that Labor Efficiency can be viewed in Dollars or Units. Who is right?
1. Technician A only
2. Technician B only
3. Both A and B
4. Neither A nor B
Estimator A says that the process for Printing Time Cards for technicians requires going through the Setup menu on the CompleteShop main screen. Estimator B says that the process or Printing Time Cards for technicians requires going through the File pull-down menu on the CompleteShop main screen. Who is right?
1. Estimator A only
2. Estimator B only
3. Both A and B
4. Neither A nor B
For a Time Card Shop, what are the steps to review the True Cost of Labor for a given period?
1. Go to the File pull-down menu on the CSW main screen; point to Payroll; point to Timecard; click on True Cost of Labor; click the circle beside Dollars or Units; enter starting and ending dates; click OK to preview, click the printer icon to print.
2. Go to the Setup pull-down menu on the CSW main screen; point to Payroll; point to Timecard; click on True Cost of Labor; click the circle beside Dollars or Units; enter starting and ending dates; click OK to preview, click the printer icon to print.
3. Go to the Accounting pull-down menu on the CSW main screen; point to Payroll; point to Timecard; click on True Cost of Labor; click the circle beside Dollars or Units; enter starting and ending dates; click OK to preview, click the printer icon to print.
4. None of the above.
The following correctly represents the process for reviewing Labor Payments in a Time Card Shop:
1. Go to the Setup pull-down menu on the CSW main screen; point to Payroll; point to Timecard; click on Review Labor Payments; enter starting and ending date; list payments by Date, RO, or Technician.
2. Go to the desired RO; point to Print pull-down menu; click on Payroll; point to Timecard; click on Review Labor Payments; enter starting and ending date; list payments by Date, RO, or Technician.
3. Go to the File pull-down menu on the CSW main screen; point to Payroll; point to Timecard; click on Review Labor Payments; enter starting and ending date; list payments by Date, RO, or Technician.
4. None of the above.
What is the effect of "Commit Payments" in a Time Card Shop?
1. Since technicians are paid based on their actual time worked rather than the units on an RO, the effect is nothing. It is irrelevant whether payroll is committed or not for a Timecard shop - it is a formality for accounting personnel only.
2. Nobody should get really upset if payroll gets committed even if the numbers are off a little bit in a Timecard shop, it really makes little difference in the overall. Besides, most managers know what their technicians are doing on each job.
3. All payroll in the Committed date range will be locked as it was entered for each RO. It is committed so that it cannot be changed. Payroll should be checked for accuracy before running this utility.
4. Both A and B
The following describes the process for processing a Payroll for Time Card Shops:
1. 1) Print Payroll Worksheets for All Techs for the pay period in question.
  2) Reconcile any differences with Techs in each RO.
  3) Print Final Payroll Worksheet
  4) Commit to Pay
2. 1) Print Payroll Worksheets for All Techs for the pay period in question.
  2) Print individual Time Cards for each employee
  3) Reconcile Worksheets with Time Cards
  4) Commit to Pay
3. Both A and B
4. Neither A nor B
If a mistake has been discovered in a Committed Transaction in a Time Card Shop, how can that transaction be cancelled?
1. Only those with sufficient security can cancel a committed transaction - usually a manager-level employee. Go to File pull-down menu, point to Payroll, then to Timecard; click on Review Labor Payments; enter date range to include the RO; highlight the desired line; click Change, click Cancel Committed Transaction. Click Close.
2. Only those with sufficient access can cancel a committed transaction - usually the technician or employee that made the mistake. Go to File pull-down menu, point to Payroll, then to Timecard; click on Review Labor Payments; enter date range to include the RO; highlight the desired line; click Change, click Cancel Committed Transaction. Click Close.
3. Both A and B
4. Neither A nor B

CompleteShop Quiz Module 4: Payroll - Time Clock Shops

Multiple-choice exercise