Oracle/PeopleSoft Information Page
Need help?
PeopleSoft-support@cerritos.edu
x2197 or x2173
Trouble
Log
Helpful PeopleSoft links:
- Oracle MetaLInk3 (login ID required)
- PeopleSoft Customer Connection (login ID required)
- PeopleSoft Training Catalog
- Higher Education User Group (HEUG)
- PeopleSoft Knowledge Center (Passport login ID required)
- PeopleSoft E-Delivery (login ID required)
- SA Milestone Chart
PeopleBooks:
Technical links:
Patch Information:
User Acceptance Testing:
Secure Intranet pages:
Mail Groups:
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Information Technology Support Goals for PeopleSoft |
| Create a test environment that will closely resemble our future implementation |
| Help to identify current business rules that are logically embedded and are transparent to the users |
| Keep parallel testing to an absolute minimum |
| Help ensure successful fit gap sessions |
| Help identify any "key" omissions, which could create implementation failures |
| Convert as much data as possible |
| Decline all "special requests" for Information Technology; the steering committee should be used for any exceptions |
| Don't rely on only one technical individual as a resource for support |
| Retire the Alpha system modules immediately after "go-live" (Information Technology cannot support two complete environments!) |