Key Requests
The Facilities Department has established procedures for issuing and returning keys. We are committed to providing efficient key service when the specified timelines and procedures are followed. Key requests are processed in the order received. Emergency requests will be assessed on a case-by-case basis.
To initiate a key request, log in to MetaBIM and select Key Control. Verify the Key Requester information and provide details about the Key Holder. Include the reason for the request and specify the access needed, including the building and room number. If the key number is known, please also include it to help expedite the request.
If a key is lost or stolen, both the Department Head and Facility Services (Gabriela Briseño) must be notified. Please note: Any replacement fee(s) must be paid before new key(s) are issued.
Once the request has been processed, MetaBIM will notify the requester and key holder that the key is ready for pickup.