IT Support Responsibilities
The individual techs and their assigned areas / computer labs are listed below.
Erik Duane
Backup: John Ella
Locations
- Administration - Admissions
- Administration - Financial Aid
- Administration - Student Services / Academic Affairs
- Business Education
- Liberal Arts
- Multi Purpose Building - 2nd Floor Only
- Math CIS (1st Floor)
- Career Services
- Switchboard
Computer Labs
- BE 108
- BE 117
- BE 120
- BE 121
- BE 122
- Financial Aid Cart
- Financial Aid Computer Lab (FARC)
- LA 104
- LA Laptop Carts
- The Beast (PC)
- Ravenclaw (PC)
- Hufflepuff (iPad)
- Gryffindor (iPad)
- Slytherin (iPad)
- LC 22
Programs
- Helpdesk
- Exchange (Email)
- Photo ID System
- Switchboard
- Office 365 Admin
- Google Admin
- HP Support
- Digital PCs
- eLumen (SLO's)
- Print Servers
- Copiers (drivers & software)
- Mitel (backup)
John Ella
Backup: Erik Duane
Locations
- Administration - Counseling
- Administration - Fiscal
- Administration - Transfer Center
- Child Development Center
- Campus Police
- Facilities Purchasing Complex
- Health Science
- Student Center - Culinary Arts
- Skills Lab
Computer Labs
- CE 2
- HS 303
- HS 308
- LC 62
- LC 8 (Library Floor)
- MP 103
- SL 101
- SL 106
- SL 110
Programs
- Exchange (Email)
- ShoreTel VoIP
- DeepFreeze
- Base Images
- Parscore
- A&R Evening Support
- Quickbooks
- DocuExplorer
- Eaglesoft
- Mitel VOIP
Mario Azucena
Backup: Edward Diaz
Locations
- Automotive Technology
- Burnight Center/ Radio Station
- Burnight Center/ Theater
- Bookstore
- Classroom Building
- Public Affairs
- Santa Barbara
- Student Center
- Student Health and Wellness
- Veterans Resource Center
Computer Labs
- AT 25
- AT 54
- LC 174
- LC 205
- MC 101
- MP 204 (Assessment Center)
- MP 104
- MP 105
- SB Lab
- VRC Lab
Programs
- Backups
- CI Track
- SARS Products (Backup)
- Mainsaver (Facilities)
- SEM Software
- Server Hardware Support
- Backups/Restores (Veeam/VMWare/Quantum)
- PointNClick
- Electronic Marquee
Edward Diaz
Backup: Mario Azucena
Locations
- Fine Arts
- Field House
- Health and Wellness Complex
- Modular Classroom
- Weight Training
- Learning Resource Center
Computer Labs
- LC 137
- LC 137 (Laptop Cart)
- LC 166
- LC 201 (CTX)
- LC 209
- LC 40
- Fine Arts Film Lab – FA139
- Fine Arts Photography Lab – FA214
- Fine Arts TalonMarks Lab – FA245
Laptop Carts
- Circulation Desk Surface Pro Cart
- Kinesiology Athetics laptop Cart (previously in LC137 but moved to athetics)
- Kinesiology Athetics iPad Cart
Programs
Andres Zuniga
Backup: Rodney Garner
Locations
- Multi Purpose Building - 1st Floor
(Human Resources & Teacher Trac) - Physical Science & Technology
- Science
- Social Science
- PST 124 (Laptops)
- PST 133 (Laptops)
- PST 224
- PST 227
- PST 230
- S 133
- S 227
- SS 215
- SS 220
Programs
Rodney Garner
Backup: Andres Zuniga
Locations
- Administration - EOPS
- Automotive Partners
- Community Education
- Math CIS (2nd Floor)
- Metals
- Wood Manufacturing Technology
Computer Labs
- MCIS 204
- MCIS 206
- MCIS 208
- MCIS 210
- MCIS 213
- ME 2
- ME 2J
- ME 3H
- WD 1
- Adult Education (Laptop Carts)
Programs
- Helpdesk
- Resource 25/Schedule 25
- Rosetta Stone
- Webviewer
- Cabinetware (WD-1)
- AutoCAD (TE)
- Mitel VoIP
Tim Kyllingstad
Locations
- Liberal Arts - DSPS
Computer Labs
- High Tech Center
- LA 131
Programs
ADA/508
E-Text Transcription
JAWS
Kurzweil
Premier
Supervise Braille Large Print
Video Captioning
ZoomText
Unassigned Areas
Programs
Streaming Media (WMPD Backup)
eLumen (SLO's)
SPSS
SARS Products
OnGuard
Library Systems Support
ITC Software
ContentDm
DeepFreeze
Accutrack
Parscore
Class Climate
Mario Morales
Network Connectivity/ Fiber
Network Moves/Adds/Changes (MAC)
Problem escalation with Vendor
Maintenance/repair agreements
Network Printer Configuration
Third-Party (outside) Repairs
Shoretel VoIP
IT Standards webpage updates
HP Desktops & Printers/Scanners
User Hardware Recommendations &
Advice (standard & non-standard)
Michele Kingston
Network Connectivity/ Fiber
Network Moves/Adds/Changes (MAC)
Problem escalation with Vendor
Maintenance/repair agreements
Network Printer Configuration
Third-Party (outside) Repairs
Shoretel VoIP
IT Standards webpage updates
HP Desktops & Printers/Scanners
User Hardware Recommendations &
Advice (standard & non-standard)
Campus Police Special Projects
Arlene Belknap
Help Desk
User Accounts
Group Drive Permissions
ShoreTel VoIP
Email Lists
Office 365
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