IT Support Responsibilities

The individual techs and their assigned areas / computer labs are listed below.

Erik Duane

Backup: John Ella

Locations

  • Administration - Admissions
  • Administration - Financial Aid
  • Administration - Student Services / Academic Affairs
  • Business Education
  • Liberal Arts
  • Multi Purpose Building - 2nd Floor Only
  • Math CIS (1st Floor)

 

Computer Labs

  • BE 108
  • BE 117
  • BE 120
  • BE 121
  • BE 122
  • Financial Aid Cart
  • Financial Aid Computer Lab
  • LA Laptop Carts
  • LC 22

Programs

  • Helpdesk
  • Exchange (Email)
  • Photo ID System
  • Streaming Media (WPMD)
  • Switchboard
  • Office 365 Admin
  • eLumen (SLO's)
  • Copiers (drivers & software)
  • Mitel (backup)

John Ella

Backup: Erik Duane

 Locations

  • Administration - Counseling
  • Administration - Fiscal
  • Administration - Transfer Center
  • Child Development Center
  • Campus Police
  • Facilities Purchasing Complex
  • Health Science
  • Student Center - Culinary Arts
  • Skills Lab

Computer Labs

  • CE 2
  • HS 303
  • HS 308
  • LC 62
  • LC 8 (Library Floor)
  • MP 103
  • MP 210 (Assessment Center)
  • SL 101
  • SL 106
  • SL 110

Programs

  • Exchange (Email)
  • ShoreTel VoIP
  • DeepFreeze
  • Base Images
  • Parscore
  • A&R Evening Support
  • Quickbooks
  • DocuExplorer
  • Eaglesoft
  • Mitel VOIP

Mario Azucena

Backup: Edward Diaz

Locations

  • Automotive Technology
  • Burnight Center/ Radio Station
  • Burnight Center/ Theater
  • Bookstore
  • Classroom Building
  • Public Affairs
  • Santa Barbara
  • Student Center
  • Student Health and Wellness
  • Veterans Resource Center

Computer Labs

  • AT 25
  • AT 54
  • Career Svc Lab
  • LC 174
  • LC 205
  • MC 101
  • MP 104
  • MP 105
  • SB Lab
  • VRC Lab

Programs

  • Backups
  • CI Track
  • SARS Products (Backup)
  • Mainsaver (Facilities)
  • SEM Software
  • Server Hardware Support
  • Backups/Restores (Veeam/VMWare/Quantum)
  • PointNClick
  • Electronic Marquee

Edward Diaz

Backup: Mario Azucena

Locations

  • Fine Arts
  • Field House
  • Health and Wellness Complex
  • Modular Classroom
  • Weight Training
  • Learning Resource Center

Computer Labs

  • LC 137
  • LC 137 (Laptop Cart)
  • LC 166
  • LC 201 (CTX)
  • LC 209
  • LC 40

Programs

 

Andres Zuniga

Backup: Rodney Garner

Locations

  • Multi Purpose Building - 1st Floor
    (Human Resources & Teacher Trac)
  • Physical Science & Technology
  • Science
  • Social Science
Computer Labs

  • LA 104
  • PST 124 (Laptops)
  • PST 133 (Laptops)
  • PST 224
  • PST 227
  • PST 230
  • S 133
  • S 227
  • SS 215
  • SS 220

Programs

 

Rodney Garner

Backup: None

 Locations

  • Administration - EOPS
  • Automotive Partners
  • Community Education
  • Math CIS (2nd Floor)
  • Metals
  • Wood Manufacturing Technology

Computer Labs

  • MCIS 204
  • MCIS 206
  • MCIS 208
  • MCIS 210
  • MCIS 213
  • ME 2
  • ME 2J
  • ME 3H
  • WD 1
  • Adult Education (Laptop Carts)

Programs

  • Helpdesk
  • Resource 25/Schedule 25
  • Rosetta Stone
  • Webviewer
  • Cabinetware (WD-1)
  • AutoCAD (TE)
  • Mitel VoIP

 

 

Tim Kyllingstad

Locations

  • Liberal Arts - DSPS

Computer Labs

  • High Tech Center
  • LA 131

Programs

ADA/508
E-Text Transcription
JAWS
Kurzweil
Premier
Supervise Braille Large Print
Video Captioning
ZoomText


Unassigned Areas

Programs

Streaming Media (WMPD Backup)
eLumen (SLO's)
SPSS
SARS Products
OnGuard
Library Systems Support
ITC Software
ContentDm
DeepFreeze
Accutrack
Parscore
Class Climate




 

 


Mario Morales

Network Connectivity/ Fiber
Network Moves/Adds/Changes (MAC)
Problem escalation with Vendor
Maintenance/repair agreements
Network Printer Configuration
Third-Party (outside) Repairs
Shoretel VoIP
IT Standards webpage updates
HP Desktops & Printers/Scanners
User Hardware Recommendations &
Advice (standard & non-standard)


Michele Kingston

Network Connectivity/ Fiber
Network Moves/Adds/Changes (MAC)
Problem escalation with Vendor
Maintenance/repair agreements
Network Printer Configuration
Third-Party (outside) Repairs
Shoretel VoIP
IT Standards webpage updates
HP Desktops & Printers/Scanners
User Hardware Recommendations &
Advice (standard & non-standard)
Campus Police Special Projects


Arlene Belknap

Help Desk
User Accounts
Group Drive Permissions
ShoreTel VoIP
Email Lists
Office 365

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Last Update: 10/2/2019