IT Support Responsibilities

The individual techs and their assigned areas / computer labs are listed below.

Erik Duane

Support backup: John Ella

Offices & Locations Computer Labs Laptop Carts Programs
Administration - Admissions
Administration - Financial Aid
Administration - Student Services / Academic Affairs
Business Education
Liberal Arts (2nd Floor)
Multi Purpose Building - 2nd Floor Only
Career Services
Switchboard		 Business Ed 108
Business Ed 117
Business Ed 120
Business Ed 121
Business Ed 122
Fin Aid Lab
Learning Cntr. 22 (Law)
Multi-Purpose Build. 201 (Career Service Lab)		 Fin Aid Cart
LA Laptop Carts (Thor & Ironman)		 Helpdesk
Exchange (Email)
Photo ID System
Switchboard
Office 365 Admin
Google Admin
HP Support
Digital PCs
eLumen (SLO's)
Print Servers
Copiers (drivers & software)
Mitel (backup)

John Ella

Support backup: Erik Duane

Offices & Locations Computer Labs Laptop Carts Programs
Administration - Counseling
Administration - Fiscal
Administration - Transfer Center
Child Development Center
Facilities Purchasing Complex
Health Science
Student Center - Culinary Arts
Skills Lab		 MC 113
Multi-Purpose Build. 103
Skills Lab 101
Skills Lab 106
Skills Lab 110
Transfer Center
Community Ed 2

Child Dev. Center iPads
Child Dev. Center iPads (Skills Lab)
Counseling iPad Cart #1
Counseling iPad Cart #2
Culinary Arts iPads
Fine Arts 234/235/239
Fine Arts 113 (Classroom Computers)
Medical Assisting iPads
SLPA iPad Cart

 Exchange (Email)
DeepFreeze
Base Images
Parscore
Quickbooks
DocuExplorer
Eaglesoft
Mitel VOIP

Mario Azucena

Support backup:  Edward Diaz

Offices & Locations Computer Labs Laptop Carts Programs
Automotive Technology
Performing Arts Center
Bookstore
Classroom Building
Public Relations
Santa Barbara
Student Center
Student Health and Wellness
Veterans Resource Center
MCIS, 1st Floor		 Auto Tech 25
Auto Tech 46
Auto Tech 54
Learning Cntr. 174
Learning Cntr. 205 (Lang. Lab)
Modular Classroom 101
Multi-Purpose Build. 104
Multi-Purpose Build. 204 (Assessment Cntr)
Santa Barbara Lab
Student Activities Lab
VRC Lab		 Automotive Laptops
Student Health iPads		 SARS Products (Backup)
Mainsaver (Facilities)
SEM Software
Server Hardware Support
Backups/Restores (Veeam/VMWare/Quantum)
PointNClick

Edward Diaz

Support backup: Mario Azucena

Offices & Locations Computer Labs Laptop Carts Programs
Fine Arts (2nd Floor)
Field House
Health and Wellness Complex
Modular Classroom
Gymnasium
Weight Training
Learning Resource Center		 Fine Arts 214 (Photo)
Fine Arts 245 (TalonMarks)
Learning Cntr. 137
Learning Cntr. 166
Learning Cntr. 201 (CTX)
Learning Cntr. 209 (Math Lab)
Learning Cntr. 40 (Open Lab)
Learning Cntr. 62 
Learning Cntr. 8 (Library Floor)
Learning Cntr. Circulation		 Athletics iPads
Athletics Laptop Cart		  

Andres Zuniga

Support backup:  Rodney Garner

Offices & Locations Computer Labs Laptop Carts Programs
Multi Purpose Building - 1st Floor
(Human Resources & Teacher Trac)
Physical Science & Technology
Science
Social Science		 PST 124 (Laptops)
PST 133 (Laptops)
PST 224
PST 227
PST 230
Science 133
Science 227
Social Science 141 (Psyc Lab)
Social Science 215 (SPSS)
Social Science 220 (AJ Lab)		 Biology iPad Cart #1
Biology iPad Cart #2
Chemistry iPad Cart #1
Chemistry iPad Cart #2
Earth Science iPads
Human Resources iPads
Science 129 (Laptops)
SEM Faculty iPads
Math iPad Cart
Math Laptop Cart		  

Rodney Garner

Support backup: Andres Zuniga

Offices & Locations Computer Labs Laptop Carts Programs
Administration - EOPS
Automotive Partners
Community Education
Math CIS (2nd Floor)
Metals
Wood Manufacturing Technology		 EOPS Computer Lab
MCIS 204
MCIS 206
MCIS 208
MCIS 210
MCIS 213
ME 2J
ME 3H
Woodworking 1		 Adult Ed (Laptop Carts)
Adult Ed iPad Cart		 Helpdesk
Resource 25/Schedule 25
Rosetta Stone
Webviewer
Cabinetware (WD-1)
AutoCAD (TE)
Mitel VoIP

Matt Davidson

Offices & Locations Computer Labs
Campus Police
Liberal Arts, 1st Floor

Fine Arts 139 (Film)
Fine Arts 245/245/249
Liberal Arts 104
Liberal Arts 131
Liberal Arts 134 (Hi Tech)
SAS Testing Computers

 

Sr. Electronics Systems Technician Support Responsibilities
Michele Kingston Network Connectivity/ Fiber
Network Moves/Adds/Changes (MAC)
Problem escalation with Vendor
Maintenance/repair agreements
Network Printer Configuration
Third-Party (outside) Repairs
Shoretel VoIP
IT Standards webpage updates
HP Desktops & Printers/Scanners
User Hardware Recommendations &
Advice (standard & non-standard)
Campus Police Special Projects