Electronic Toll Collection--Benefits

Electronic Toll Collection has been shown to reduce emissions, decrease delay, improve throughput, and save on the operating costs at toll plazas. The figure below is a summary of estimated data for reducing operational costs by using Electronic Toll Collection over conventional manual lanes. It is estimated that the number of people required to operate toll collection booths can be reduced by 43%. Roadway and building maintenance cost can be reduced approximately by 14% and 2% respectively.

Figure 1. Operational Cost Savings for Electronic Toll Collection (From FWA Report "ITS Benefits: 1999 Update", by A.T. Proper)

bar graph. Estimated Annual Operating Cost Savings for ETC. 2% building utilities, 2% building maintenance, 10% money handling staff, 14% roadway maintenance, 43% toll collection staff

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