Student Services Planning Cycle

Student Services departments and programs participate in a three-year Program Review and Planning cycle that guides managers and staff to reflect on past performance, analyze disaggregated user and service data, and establish goals for the upcoming cycle. The structured process provides a framework for continuous improvement and excellence.

Diagram illustrating a five-phase cyclical process for program development and review, with each phase represented by a blue box connected by red arrows indicating flow direction. Phases include Planning and Training, Self-Study Design and Analysis with Report Preparation, Submission to Program Review Committee for Feedback and Incorporation, Final Approval, and Closing the Loop with Reporting Out.

During the first year, each department completes a comprehensive self-study and develops a three-year plan. In years two and three, departments provide annual updates on their progress and any changes to the plan. The Program Review process begins in the spring semester and typically concludes in the fall.

2026-2029 Cycle

Visitation Year Cycle Service Area Division
2026-2027 A Counseling Counseling Services
2026-2027 A Equity Center Student Equity and Success
2026-2027 A Extended Opportunity Programs and Services Student Equity and Success
2026-2027 A Financial Aid Enrollment Services
2026-2027 A Student Health Service Student Accessibility and Wellness Services
2026-2027 A Student Life Student Affairs
2026-2027 A TRIO Student Accessibility and Wellness Services
2027-2028 B CalWORKs Student Equity and Success
2027-2028 B Career Services Counseling Services
2027-2028 B Justice Scholars Student Equity and Success
2027-2028 B Office of Student Conduct and Grievances Student Affairs
2027-2029 B School Relations Enrollment Services
2027-2028 B UMOJA Counseling Services
2027-2028 B Veterans Resource Center Student Equity and Success
2028-2029 C Admissions and Records Enrollment Services
2028-2029 C Basic Needs Student Affairs
2028-2029 C International Student Services Student Equity and Success
2028-2029 C Puente Project Counseling Services
2028-2029 C Student Accessibility Services Student Accessibility and Wellness Services
2028-2029 C Transfer Center Counseling Services