FERPA & Privacy Statements

  • Terms and Conditions: Must include your brand name, pricing/cost disclosures, message frequency, support contact, a privacy policy link, and opt-out instructions (e.g., "Reply STOP to opt out").
  • Privacy Policy: Must explicitly state that user phone numbers will not be shared with third parties for marketing. (Please see the PncHelp article for a sample privacy policy)
    • Approved phrasing: “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”