close
 

Campus COVID-19 Updates | Vaccine Data Per District Area | Vaccines Delivered Statewide
L.A County COVID-19 Vaccinations | L.A. County Daily COVID-19 Cases | Get Vaccinated

General Office Classes

BCOT 60 -CUSTOMER SERVICE
UNITS: 1
This course teaches the importance of effective telephone and customer service techniques in the business office and the correct manner of identifying customer wants and needs.

BCOT 131 -COLLEGE KEYBOARDING & DOCUMENT PROCESSING
UNITS: 3.5
This is a basic course in keyboarding designed to teach control of the keyboard by touch and the processing of business documents—letters, memos, reports, and employment documents. The student will learn basic computer parts and terminology.
TRANSFER CREDIT: CSU
 
BCOT 161- RECORDS MANAGEMENT (FILING)
UNITS: 1.5 
This is a computerized filing course that covers the principles of information processing, storage, and retrieval. Instruction is given in the rules of indexing and alphabetizing. A study will be made of geographic, numeric, subject, microfilming, and magnetic tape storage systems. Practice will be given in the processing of materials, filing, indexing, alphabetizing, coding, creating filenames and filename extensions for electronic files, and storing and retrieving electronic data to and from directories and subdirectories.
TRANSFER CREDIT: CSU
 
BCOT 162 -BUSINESS DOCUMENT PROOFREADING AND EDITING SKILLS  
Units: 3
This course is designed to teach and reinforce accurate spelling, vocabulary, word usage, and proofreading skills with a distinct business orientation. It emphasizes the business context of these basic communication skills, which are needed for integration into other courses such as keyboarding, word processing, presentations, business communications, and office procedures. 

TRANSFER CREDIT: CSU

Stay Connected

Site Map | Accreditation | Disclaimer | Report a Website/Accessibility Issue | Document Readers | Safety Reporting | Consumer Information
Last Update: 3/23/2021