Non-Instructional Program Review
Non-instructional program reviews are used to evaluate and improve the services and departments that support the overall operations of an institution outside of the classroom. These reviews focus on administrative level offices to ensure they are effectively meeting the needs of students, faculty, staff, and the community. Through this process, departments can reflect on their work, identify strengths and areas for improvement, and plan for future growth while staying aligned with the institution’s goals.
Program Review Purpose
The purpose of Non-Instructional Program Review is to evaluate and enhance the quality and effectiveness of services provided to the campus community through a meaningful, manageable, flexible, and collaborative self-study completed by non-instructional area members. The Non-Instructional Program Review is the process in which we answer: How well are we doing what we said we were going to do?
Primary Focus: Evaluating programs, departments, and divisions
Emphasis: Planning for the future
Compliance: Student First Framework alignment and compliance with ACCJC Accreditation Standards
Process
Non-instructional departments and programs participate in a three-year Program Review and Planning cycle. During the first year, each department completes a comprehensive self-study and develops a three-year plan. In years two and three, departments provide annual updates on their progress and any changes to the plan. The Program Review process begins in the spring semester and typically concludes in the fall.
Program Review works best as a collaborative effort. Deans and Managers are encouraged to involve both full-time and part-time staff, whenever possible, in the review process.
To complete the process:
- Department or program is notified of the upcoming review
- Department or program attends a Program Review orientation
- The Dean or Manager completes and submits the planning form
- A Program Review Committee is formed
- The self-study is completed and submitted
- The Program Review Committee reviews the self-study, meets with the department or program, and provides feedback
- The department reviews and incorporates feedback from the committee
- A revised self-study is submitted
- The department or program receives final approval notification
Cycles
2025-2028
| Review Year | Cycle | Division/Department/Program | Area-or-Division |
|---|---|---|---|
| 2025-2026 | A | Budget | Fiscal Services |
| 2025-2026 | A | Campus Police | Business Services |
| 2025-2026 | A | Center for Teaching Excellence | Library Science (Academic Success) |
| 2025-2026 | A | Cerritos Complete | Educational Partnerships and Programs |
| 2025-2026 | A | Child Development Center | Health Occupations |
| 2025-2026 | A | Human Resources and Risk Management | Human Resources |
| 2025-2026 | A | MESA | SEM |
| 2025-2026 | A | Project Hope | SEM |
| 2025-2026 | A | Office of Public Relations and Communications | President |
| 2026-2027 | B | Advanced Transportation Services | Academic Affairs |
| 2026-2027 | B | Learning Communities | Educational Partnerships and Programs |
| 2026-2027 | B | Office of the President, Government Relations, Trustee Services, & Strategic Initiatives | President |
| 2026-2027 | B | Payroll | Fiscal Services |
| 2026-2027 | B | Physical Plant and Construction Services | Business Services |
| 2026-2027 | B | Library Services | Library Science (Academic Success) |
| 2026-2027 | B | Success Center | Library Science (Academic Success) |
| 2026-2027 | B | Teacher TRAC | Educational Partnerships and Programs |
| 2027-2028 | C | Academic Affairs | President |
| 2027-2028 | C | Accounting | Fiscal Services |
| 2027-2028 | C | Diversity, Compliance, and Title IX | Human Resources |
| 2027-2028 | C | Dual Enrollment and High School Articulation | Educational Partnerships and Programs |
| 2027-2028 | C | Foundation | President |
| 2027-2028 | C | Information Technology | Business Services |
| 2027-2028 | C | Institutional Effectiveness, Research, Planning, and Grants | Business Services |
| 2027-2028 | C | Procurement and Contract Services | Business Services |
Timeline
| Action | Responsibility | TImeline/Deadline |
|---|---|---|
|
Program Notified of Review |
IERPG |
March 15th – April 1st |
| Orientation |
IERPG |
April 1st – April 15th |
| Planning Form Submitted | Department or program | April 30th |
| Program Review Committee Form Submitted | Department or program Program Review Committee |
May 31st |
| Program Review Committee Orientation | IERPG Program Review Committee Department or program |
June 10th – 31st |
| Self Study Submitted | Department or program | October 30th |
| Committee Feedback Submitted | Program Review Committee | November 20th |
| Committee Feedback Integration | Department or program | November 21st – December 15th |
| Self Study Finalized and Submitted | Department or program | December 15th |
| Approval | IERPG | January 30th |
*Note: if the deadline falls on a holiday or weekend, the deadline is the next business day
Instructions and Templates
Non-Instructional Program Review Handbook
Non Instructional Program Review Template
Non-Instructional Program Review Goals and Resource Request Worksheet
Program Review Committee Rubric
Resources
Non-Instructional Program Review Cycle
Non-Instructional: How to Write a Mission Statement
Non-Instructional: How to Write Goals
Non-Instructional: How to Write Administrative Unit Outcomes
Program Review Committee Guide
Completed Non-Instructional Program Reviews
2025-2026 Review Year
- Budget
- Campus Police
- Center for Teaching Excellence
- Cerritos Complete
- Child Development Center
- Human Resources and Risk Management
- MESA
- Project Hope PDF
- Office of Public Relations and Communications