Emergency Management: Benefits
Emergency management is closely related to some of the implementations of incident management systems. Efficient incident detection systems mean that emergency teams are notified of problems faster. The utilization of technologies such as AVL or CAD further improves the response time by enabling rescue teams to get to the site faster. A few concrete examples are outlined below (see "Teacher Talk" for full references)
- In Dallas, paramedics were able to reach a patient with chest trauma and severe difficulties
in 43 seconds, despite the fact that the accident was not on their jurisdiction. A
traditional dispatching system would have resulted in a longer response time (about
5 minutes), greatly compromising the patient's survival (as reported by C. Steffy).
- In Albuquerque, New Mexico, map-based computer-aided dispatch system have resulted
in a 10% to 15% increase in efficiency (S. Taylor).
- In Atlanta, Georgia, the delay between the report of a crash and dispatching of emergency services has been cut in half since the implementation of automated incident response and incident verification. Accidents are cleared from the roadway 38% faster (Booz-Allen & Hamilton).
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