Go Pass Frequently Asked Questions (FAQs)

Students must meet TWO requirements:

  1. Official enrollment in at least one course at Cerritos College for the semester the GoPass is being requested. Students must maintain their enrollment during term of the pass. Example: if the SPRING 2024 GoPass request is open, you must be enrolled in the SPRING 2024 semester.
    • If you are waitlisted for a class, this does not yet count as being enrolled. Please register after you have already enrolled in the class.
  2. Paid Student Activities Fee (CCSA) for the term the pass is active.  You will have to request a new registration code for fall, spring, and summer terms, and enrollment/fee eligibility will be checked each term. 

Eligibility in this program for Adult Education (AED) students:

AED Students must meet TWO requirements before requesting the bus pass:

  1. Official enrollment in at least one AED course at Cerritos College for the semester the GoPass is being requested. AED Students must maintain their enrollment during term of the pass. Example: if the SPRING 2024 GoPass request is open, you must be enrolled in the SPRING 2024 semester.

  2. Paid the semester Student Activities Fee (CCSA) for the term the pass is active.  You will have to request a new registration code for fall, spring, and summer terms, and enrollment/fee eligibility will be checked each term. 

 

Where and how to pay the Student Activities Fee (CCSA):

AED students wishing to participate in the GoPass program must go to the Admissions office in person and request to pay the semester Student Activities Fee (CCSA).


Elegibilidad en este programa para estudiantes de Educación para Adultos (AED):

Los estudiantes de AED deben cumplir con DOS requisitos antes de solicitar el pase de autobús:

  1. Estar oficialmente en al menos un curso de AED en Cerritos College para el semestre en el que se solicita el GoPass. Los estudiantes de AED deben mantenerse inscribido en sus clases durante el período de vigencia del pase. Ejemplo: si la solicitud de GoPass para la primavera de 2024 está abierta, debes estar inscribido en el semestre de primavera de 2024.

  2. Pago de la Tarifa de Actividades Estudiantiles (Cerritos College Student Activities Fee) del semestre en el que el pase está activo. Deberás solicitar un nuevo código de registro para los términos de otoño, primavera y verano, y la elegibilidad de inscripción/tarifa se verificará cada término.
Dónde y cómo pagar la Tarifa de Actividades Estudiantiles (CCSA):

Los estudiantes de AED que deseen participar en el programa GoPass deben ir personalmente a la oficina de Admisiones y solicitar el pago de la Tarifa de Actividades Estudiantiles (CCSA) del semestre.

The semester request form is available on the Cerritos College GoPass webpage.

The pass allows for unlimited rides on Metro buses and trains and select municipal transit systems, such as:

  • City of Commerce
  • Culver CityBus
  • Foothill Transit
  • Gardena Transit (GTrans)
  • Long Beach Transit
  • Los Angeles Department of Transportation (LADOT) DASH
  • Los Angeles Metro
  • Montebello Bus
  • Norwalk Transit
  • Pasadena Transit
  • Santa Monica Big Blue Bus
  • Torrance Transit

If you are new to our program: When picking up your new card and code in the Student Activities office, the staff will help you activate your card.

If you are already in our program: Activate your new GoPass online or by calling  866.TAPTOGO.

We recommend using a desktop computer to register and activate your pass.

NO! DON'T TRY IT.
Your GoPass card and code may not be shared, transferred to, or used by any other person other than the enrolled student. This will lead to your disqualification to participate in the GoPass program.  Additionally, this would be a considered a violation of the Student Code of Conduct and will result in disciplinary action.

Yes. Eligible students will have to fill out the request form each semester.

The pass/code is blocked once you are no longer enrolled.

NO! Do not try to combine the Cerritos College eligibility code with another existing TAP card that has money stored on it. Combining the two will not work, and your code will be deactivated.

Codes will only work with the cards that are registered in the Cerritos College TAP program.

Contact Metro's TAP Customer Service: 866.TAPTOGO (1.866.827.8646) or  https://www.taptogo.net/
Monday – Friday, 8am – 4:30pm

Starting SPRING 2024: Lost, stolen, deactivated, damaged or inactive cards and codes will NO LONGER BE REPLACED by the office. One eligibility code per student per semester. 

Students may only be enrolled in one Metro program at a time. For instance, if you are enrolled in a reduced fare program such as the LIFE program, requesting the semester GoPass may not work. 

If you do not pick up your GoPass or code, you may be flagged and this may delay processing any future requests.

GoPass cards must be picked up on campus, by the requestor only. Please plan accordingly. Cards cannot be mailed to students.

GoPass cards must be picked up on campus, by the requestor only.
They cannot be mailed to students, and you cannot send someone to pick it up on your behalf.

Your TAP card is durable and designed to last 15 years. Treat your card like any other money card. Protect it. Do not bend, puncture or wash it.

 Lost, stolen, deactivated, damaged or inactive cards and codes will NO LONGER BE REPLACED by the office. One eligibility code per student per semester.