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FAQ - Help with Mitel

Switching Between the softphone and deskphone

• How to switch between the softphone and deskphone when working.

Dial-up Instructions

• How to check your voicemail and change your availability state from off-campus

 

Mitel Client Setup

The Mitel Client allows employees to make and receive phone calls using their campus phone via a softphone. This requires VP approval and is granted only to approved employees.

Software Download & Instructions

• Windows Mitel Client / Windows 10 Setup Instructions (Requires Vice President Approval for Use)
• Mac Mitel Client / Mac OS Setup Instructions (Requires Vice President Approval for Use)
• Remotely logging in and out of Mitel Connect
• Exiting the Mitel Client

ECC - Changing Call State

• Instructions for changing Mitel call state