Submit a Help Desk Ticket

The easiest way to open a help desk ticket is to email us at helpdesk@Cerritos.edu To open a Cerritos Help Desk ticket through the online portal, please follow these steps. 

  1. Go to https://cerritoshelpdesk.on.spiceworks.com/ and click on "Connect with Active Directory."
    Connect with Active Directory

  2. You will be prompted to sign in with your Cerritos credentials.
    Sign in

  3. Select "Submit a ticket" at the top of the page.
    Submit a ticket

  4. Fill out the form and attach any screenshots.

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