Submit a Help Desk Ticket

The easiest way to open a help desk ticket is to email us at To open a Cerritos Help Desk ticket through the online portal, please follow these steps. 

  1. Go to and click on "Connect with Active Directory."
    Connect with Active Directory

  2. You will be prompted to sign in with your Cerritos credentials.
    Sign in

  3. Select "Submit a ticket" at the top of the page.
    Submit a ticket

  4. Fill out the form and attach any screenshots.

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