Public Transportation Operations: Benefits
The application of ITS-related technologies, particularly AVL and computer-aided dispatch (CAD), to Public Transportation Systems has yielded significant benefits. Although the wide range of measures implemented in various systems makes a comparison of these benefits difficult, here are a few concrete examples of the improvements achieved:
- Passenger wait time decreased by 50% in Winston-Salem, NC, during the evaluation of
the effects of CAD and computer-aided scheduling system on the operation of a 17-bus
fleet.
- Preliminary results from Milwaukee, Wisconsin, indicate a 28% decrease in the number
of buses more than one minute behind schedule.
- The Mass Transit Administration of Baltimore, MD, reported a 32% increase in on-time
performance by AVL-equipped buses.
- Equipment reduction of 10% on some bus routes using an AVL/CAD system in Kansas City, Missouri. The elimination of 7 buses from the transit system allowed the city to recover its investment in AVL in two years.
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