FAQ - Using Shared Mailboxes

How to open your shared mailbox

  1. Log into your campus email using your username/password.
  2. Once you are logged in, click on your initials in the top right corner and select "Open another mailbox."

    Outlook 365 user interface with profile options. A red arrow is pointing to the "Open another Mailbox" link.

  3. In the popup window search for the shared mailbox you want to add. Select it. Click "Open."

    Outlook 365 user interface. The "Open another mailbox" dialog box. An example email is in the mailbox field.

    Outlook 365 user interface. The "Open another mailbox" dialog box. An example email is in the mailbox field. The "Open" and "Cancel" buttons are visible.

  4. The shared mailbox and all of the subfolders will be available on the left.

    Outlook 365 user interface with the new shared mailbox folder added to list of mailboxes.

More information about shared mailbox can be found on Microsoft's website.