QLess - Online Check-In System

The Cerritos College Financial Aid Office is excited to introduce a new Online Check-In System called QLess to our students. This system will eliminate the need for students to sit in extremely long lines. QLess allows you to add yourself to the line from virtually anywhere.
How Does QLess Work?
d3 Ways to Join the Line
You will receive notifications and text alerts, which will keep you informed about your approximate wait time for you to reach the front of the line.
You can request additional time or remove yourself from the line. See all QLess Text Commands below.
Communicate easily with QLess Text Commands
Text: "Cerritos College" - To Join the Line at (562) 375-4979
Text Commands to update your status in line:
- L - Leave the Line - Use this command when you need to exit a particular line.
- S - Status Update - Use this command when you want an update of your wait time and place in line.
- M - More time - Use this command to request additional time if you can't be in the area. (Max 2 times)
- H - Help - Use this command to get additional assistance with QLess.
- W - Switch - Use this command to switch from text to voice call updates.
- N# - Notify me in XX minutes - Use this command to let QLess know when to send an alert.
Join the line from any computer at www.cerritos.edu/finaid
Key Benefits of using QLess
- Eliminate Long Lines - QLess technology provides an effortless way for you to quickly
access the services you need without standing in long lines.
- Get timely updates and notifications alerts as you move to the front of the line. Feel empowered and take control of your time through an efficient waiting system.

NOTE: Toward the end of each business day please arrive to the Financial Aid Office no later than thirty (30) minutes prior to closing, regardless of your estimated QLess time. Example: If the Financial Aid Office closes at 6:00pm you MUST be in the office no later than 5:30pm to guarantee your place in line.
For further information please contact the Financial Aid office at (562) 860-2451 Ext. 2397 or e-mail us.

