QLess - Online Check-In System

Queue Less


The Cerritos College Financial Aid Office is excited to introduce a new Online Check-In System called QLess to our students. This system will eliminate the need for students to sit in extremely long lines. QLess allows you to add yourself to the line from virtually anywhere.

QLess Informational Flyer


Key Benefits of using QLess

  • Eliminate Long Lines - QLess technology provides an effortless way for you to quickly access the services you need without standing in long lines.

Save Time, Skip the Line. People waiting in line with an x through it

  • Get timely updates and notifications alerts as you move to the front of the line. Feel empowered and take control of your time through an efficient waiting system.  



How Does QLess Work?

d Empowering students to mange their own time



3 Ways to Join the Line


1. Download the app to instantly 

  • Join a virtual line
  • Receive wait time updates
  • Manage your spot in line
  • Get notified when its your turn


Download for iOS Download for Android


2. Text "Cerritos College" to 562-375-4979

You will receive notifications and text alerts, which will keep you informed about your approximate wait time for you to reach the front of the line.

You can request additional time or remove yourself from the line.  See all QLess Text Commands below.

3. Go Online

Join the line from any computer @ www.cerritos.edu/finaid


Communicate easily with QLess Text Commands

Cerritos College - To Join the Line

Use this command to join the line. 

L - Leave the Line

Use this command when you need to exit a particular line. 

S - Status Update                                                                                            

Use this command when you want an update of your wait time and place in line. 

M - More time

Use this command to request additional time if you can't be in the area. (Max 2 times) 

H - Help

Use this command to get additional assistance with QLess.

W - Switch

Use this command to switch from text to voice call updates.

N# - Notify me in XX minutes

Use this command to let QLess know when to send an alert.



NOTE:  Toward the end of each business day please arrive to the Financial Aid Office no later than thirty (30) minutes prior to closing, regardless of your estimated QLess time. Example: If the Financial Aid Office closes at 7:00 p.m. you MUST be in the office no later than 6:30 p.m. to guarantee your place in line.

For further information please contact the Financial Aid office at (562) 860-2451 Ext. 2397 or e-mail us at finaid@cerritos.edu.