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 COVID-19 Updates | Cerritos Cares Student Page

College Services and Resources Currently Online

CAMPUS ONLINE SERVICE AND RESOURCES

Admissions & Records

  • Graduation Deadlines
    • The petition to graduate deadlines for this semester has been extended to: Friday, April 10th, 2020
    • You may complete the application Online or Email a print version to Admissions & Records
  • Questions about withdrawing from classes due to COVID-19?
    • The State has approved use of Excused Withdrawal (EW), a withdrawal due to extraordinary circumstances.
      • The Excused Withdrawal does not calculate into GPA calculation, progress probation or dismissal calculations.
      • Students who have withdrawn or wish to withdraw between March 10 and May 22, 2020 can fill out the Withdrawal Questionnaire 
    • Students will have two options of how they would like their refunds, either getting a check in the mail or receive credit for their next semester of enrollment. Refund checks will be available within 4-6 weeks after form is submitted to Admissions Office. 
    • For Financial Aid student receiving Federal aid (Pell grant, SEOG, Direct loans) and/or State aid, withdrawing from classes may result in what the students owe either all or a portion of the amount. It is best to consult with the Financial Aid Office and/or review the financial aid website to find what the consequences will be. Students receiving California College Promise Grant (fee waiver) will not receive a refund.
  • Office Hours and Email:
    Monday to Thursday: 8:00am to 7:00pm
    Friday: 8:00am to 2:00pm
    Admissions & Records

Counseling

  • Students can make online appointment with a counselor to discuss more complex issues such as selecting a major, developing an education plan, dropping classes, or academic/progress probation.
  • For quick questions about course and degree offerings, course prerequisite information and general certificate, degree, and transfer requirements, students can fill out “INTAKE” form OR select Virtual Counseling Drop-In for assistance from an available Counselor.
  • Office Hours and Email:
    Monday to Thursday: 8:00am to 7:00pm
    Friday: 8:00am to 2:00pm
    For general questions, students can email, Vanessa Salas and/or Sara Chavez

Transfer Center

Financial Aid

  • 2020-2021 applications are being accepted
  • Mobile App: “Verify My Financial Aid”: This new, easy, mobile, personalized process makes everything about financial aid easier. With Verify My Financial Aid, you will be able to:
    • Complete financial aid forms on your phone, tablet, or computer
    • Securely upload documents from any device
    • E-sign documents -- both you and your parents!
    • Manage your financial aid tasks online
    • Receive automated reminders about outstanding tasks and next steps
  • Message Center
    • To communicate with students about important time-sensitive information related to their financial aid, fees, academics, graduation and counseling.
    • This method of communication allows Cerritos College to provide sensitive information to students quickly and privately through MyCerritos.

EOPS/CARE/LINC

Career Services

  • We will provide counseling services remotely through one of the following methods:
    1. Career Services Help Desk
      • Email correspondence for quick questions.
    2. Telephone
    3. Virtual Counseling
  • One of our staff members will respond to your help desk inquiry or appointment request within 1-2 business days.
  • You may also visit the virtual career counseling webpage for a 10-15 minute virtual counseling drop-in session on the following days/times:
    Tuesdays: 10 am - 12 pm
    Wednesdays: 5:30 pm - 7 pm
    Thursdays: 3 pm - 4:30 pm
  • Please note that virtual drop-in sessions are for guidance on quick questions only. Listed below are examples:
    • Getting started at or returning to Cerritos College
    • Career exploration resources
    • Officially changing your major
    • English/ESL and math placement
    • Appropriate classes for the upcoming term
    • Adding or dropping courses this term
    • Academic status
  • For virtual appointments or drop-ins, make sure your device has a webcam and microphone to communicate with the counselor and your Chrome or Firefox web browser is up-to-date.
  • To cancel an appointment, please email Career Services or leave a message at (562) 860-2451 ext. 2356
  • Virtual Office Hours:
    Monday & Thursday: 8am to 4:30pm
    Tuesday & Wednesday: 8am to 7pm
    Fridays: 8am - 2pm

Assessment Center

  • Students who need a placement in English/ESL and Math, can take the SRT (Self-Report Tool) Online without the need to schedule an appointment by logging into their mycerritos account.
  • Their placements will take approximately 1-2 business days after submission and will be placed in their unofficial transcripts
  • Should students need online or over the phone assistance, they can call 562-860-2451 ext. 2599 or email the Assessment Center.
  • Online Office Hours:
    Monday & Thursday: 8am - 4:30pm
    Tuesday & Wednesday: 8am - 7pm
    Friday 8am - 2pm

Student Accessibility Services (DSPS)

  • For current and returning students who wish to discuss their classes, request accommodations, receive career counseling, or assistive technology training please email Student Accessibility Services or submit an SAS Online Counseling request.
  • For concerns regarding communication services, please submit an Interpreter Request  inquiry.
  • Students who need to request materials in alternate formats should visit the Alternate Media webpage for more information.
  • Contact us at:
    562-860-2451 ext. 2335
    562-467-5006 (FAX)
    562-274-7164 (VP)
  • Office Hours:
    Monday to Thursday: 8am to 5pm
    Friday: 8am to 2pm

Fine Arts & Communications

Kinesiology Division

  • The Kinesiology Division is currently closed for face-to-face communications but working remotely to service our students and the community. Please contact through email.
  • Email contacts: Monday - Thursday: 8am - 6pm
    Dr. Rory Natividad Kinesiology Dean
    Erica Mclennan Division Secretary
    Maria Castro Athletic Director
    John Van Gaston Sports Information Director
    Jamal Ingram Athletic Eligibility Contact Inquiry

Student Affairs / ASCC

  • Please use the ASCC link to access Cabinet, Court, and Senate agendas and online meetings
  • Meetings will be held via Zoom conference call, and the virtual link to each meeting will be within the agenda for that meeting.
  • Per Brown Act, BK111 will be available for members of the public who wish to make public comment but do not have access to video conferencing. Social distancing will be practiced in this space. If you have means to access the meeting remotely, please do not come to the space.
  • Office Hours:
    Monday-Thursday: 8am to 7pm
    Fridays: 8am to 4pm
  • Please contact us by phone at: 562-2451 Ext. 2458
    To contact Student Body President by phone, call (562) 860-2451 Ext. 2477 or email

Grad Fair & Commencement 2020

  • At this time the Grad Fair scheduled for April 29th & 30th has been cancelled. While at this time Commencement has not been cancelled, we are proactively exploring options should the event need to be postponed or provided in an alternate format. We understand this is not ideal and want to create a meaningful event for our Falcons and their family/friends, to celebrate their significant accomplishments. Information will be shared with as much advance notice as possible.
  • Tentative Ceremony Information:
    Date: Friday, May 22, 2020
    Time: 6 PM (Procession begins at 5:30 PM; gates open at 4:30 PM)
    Location: Cerritos College Falcon Stadium (located at 11110 East Alondra Boulevard, Norwalk, California)
    Tickets: Each guest will need a ticket. Ticket distribution information

Bookstore

  • Online Store & Services Available! 
  • The bookstore will offer online resources, including eBooks, free online shipping, free shipping on rentals and returns.
    1. FREE Online Shipping Offer: Visit the campus store website for Free Shipping on all items with no minimum purchase. This includes various formats of course materials, supplies, apparel, technology and more.
    2. Access to eBooks AT NO ADDITIONAL CHARGE: Visit the campus store website to gain access to eBooks at no additional charge with your .edu email address. You can access up to 7 eBooks for the designated period free of charge. Don’t have your .edu email address yet? Be sure to activate it by visiting the Public Affairs page.
    3. FREE Access to Lumen Learning OER Courseware: Lumen Learning, our OER partner, is offering FREE access to courseware to help supplement content.
    4. Free Shipping on Rental Returns & Deadline Extensions: The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail. Read the COVID-19 message on the home page of the campus store website.

Health Occupations

  • Online Services during office hours: Monday thru Friday from 8:00am to 4:30pm
  • Dental Assisting, Dental Hygiene and Speech Language Pathology Assistant programs have been placed on hold. Resume accepting applications May 8, 2020 through June 4, 2020. This will delay the date of advisement of acceptance status into 2020.
  • Dental Assisting
  • Dental Hygiene
  • Speech Language Pathology Assistant Programs
  • Physical Therapy Assistant applications will be going to an online submission process
  • Child Development
  • Nursing 2021 application cycle ended on March 16th, at 4:00pm.
  • For questions, please contact us:
    • Division Office
      Sandy Marks, MSNEd, MSN(HCA), RN, Dean, Health Occupations 
      Jan Senf , Administrative Secretary II
      Contact for: Scheduling, payroll, time cards, catalog, book orders, TAs, ER requisitions
      Stephanie Heddon, Administrative Clerk III
      Contact for: Purchasing, deliveries, room reservations. Support for CA, CD, DA, MA, Pharm, SLPA
      Victoria Vaja, Administrative Clerk II
      Contact for: All program applications and nursing clinical clearance, mail. Support for DH and PTA
    • Skills Lab
      Laura Milne, Health Occupations Skills Lab Coordinator
      Vince Vizcarra, Instructional Laboratory Assistant
    • Child Development Center
      Debra Ward, Director, CDC

Technology Division

  • Contact information:
    • Technology Division: (562) 860-2451 x2900
    • Administrative Clerk II: Daniel De Avila x2906
    • Administrative Secretary II: Roxanne Mitchell x2901
    • Instructional Dean: Dr. Nick Real x2903
  • For general questions regarding any department within the Technology Division please email Tech-Info
  • Review the full-time instructor office hours for personal one-on-one time

SEM Division

  • For online services, please contact the SEM Division Office Team by email for assistance.
  • We will continue to be available online Monday through Friday, 7am to 4:30pm. During these hours, we will regularly check email and respond to your questions and concerns.

 Student Health Services

  • We will be providing students with telephone triage services, by calling our "Ask a Nurse Practitioner" hotline at (562) 860-2451 ext. 2321.
  • You can also ask a question by accessing the Ask a Nurse Practitioner. Please note that TB tests, vaccinations, and laboratory tests are unavailable at this time; if you require these services, please use the Ask a Nurse Practitioner link for additional information.
  • If you require assistance with mental health services, call our crisis hotline at (562) 653-7821 or contact the Crisis Text Line by texting “COURAGE” to 741741.
  • For assistance with assessment, screening, and referrals for on-going therapy, please call the Los Angeles County Access Hotline at 1-800-854-7771.
  • Thank for your time and understanding during this difficult time. Student Health Services is working on providing telehealth services; please continue to check our webpage for updates. Our center is here to provide students, of Cerritos College the opportunity to have professional medical services at a low cost. Our dedicated staff is here to help you achieve and maintain optimum physical, mental, and emotional health. For your privacy, all communications and medical records are kept confidential and available to you at all times.

Veterans Resource Center

  • Contact Numbers:
    Direct Dial: 562-467-5016
    562-860-2451 ext. 3716
  • Office Hours:
    Monday - Wednesday: 8 am - 7 pm
    Thursday: 8 am - 5:30 pm
    Friday: 8 am - 2 pm
  • Virtual Counseling Hours:
    Monday: 8:00am - 2:30pm
    Tuesday: 8:00am - 2:30pm
    Wednesday: 8:00am – 6:30pm
    Thursday: 8:00am - 1:00pm
  • General questions contact: Theresa Torres
  • Counseling-related concerns contact: Felipe Salazar 

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Last Update: 4/30/2020